NSW Land and Housing Corporation partnership

Region: NSW, Australia

Services provided:

  • Hard and soft facilities management

 Overview:

By managing NSW Land and Housing Corporation assets, we care for some of Australia’s most vulnerable citizens.

We manage a large, culturally diver workforce across hundreds of thousands of sites, always making sure we deliver best in class services for housing corporation residents.

Our work involves maintenance services (planned and reactive) and emergency call out, using our Sydney-based National Call Centre which takes calls directly from residents and actions them right through the process.

Through our call centre and pre-accredited and credentialed contractors, we manage repairs from first call to completion, delivering great results for residents.

 

Key points:

  • 65,000+ properties services across metropolitan NSW
  • 2,300+ workforce
  • Manage more than 230 subcontractors