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Frequently Asked Questions

General Questions

We encourage innovation from existing suppliers and are happy to review opportunities with new suppliers. To introduce a new product or service to us you should contact the Procurement Team, detailing the product, target market and indicative buying and selling prices.
We encourage innovation from existing suppliers and are happy to review opportunities with new suppliers. To introduce a new product or service to Broadspectrum you should contact the relevant Procurement Manager, detailing the product, target market and indicative buying and selling prices.

Broadspectrum is a committed to ‘closing the gap’ on Indigenous disadvantage through it long standing Elevate Reconciliation Action Plan (RAP). The RAP includes a commitment to increasing the share of wallet/spend with Indigenous suppliers. Broadspectrum has done significant work over many years Australian Commonwealth Government’s Indigenous Procurement Policy (IPP). Our Elevate RAP 2015 – 2018  includes a commitment of increasing our Indigenous procurement to 2% by 2018 and 3% by 2020, mirroring the Commonwealth Government’s procurement target. Indigenous enterprises, who qualify under the Commonwealth IPP, are encouraged to contact Broadspectrum Procurement by emailing their details including:

 

  • Company Name, ABN
  • Services and capability (certifications if appropriate)
  • Your location and geographic reach (e.g. where are you able/willing to provide services?)
  • Your contact details

 

to ProcurementGroup@broadspectrum.com

The responsibility for organising payment of invoices lies with the person or site you supplied the goods to. Suppliers are to contact the Broadspectrum site and ask the Manager to check to ensure the invoice has been entered into the accounts payable system. If the site has not entered the invoice and cannot locate a copy, the supplier is to provide a copy of the invoice and a copy of Proof of Delivery (POD), if separate to the invoice.

The supplier should ask the Manager for the scheduled payment date once a copy of the invoice has been received and entered into the accounts payable system.

For investor relations queries, please contact:

Nick Sutherland
General Manager Tax & Treasury
Phone: +61 2 9464 1000
ir@broadspectrum.com

Locked Bag 917
North Sydney NSW 2059
AUSTRALIA

Payment terms are specified on the Purchase Order Terms & Conditions available here
We have a number of preferred supplier agreements with equipment suppliers. From time to time or as required, we issue tender documents relating to the supply of certain categories of equipment. Generally tenders are executed via our eTenders portal – TenderLink.

In order for your invoice to be processed smoothly, please ensure that your invoice is sent in the correct layout and format; it is addressed to the correct legal entity; you send the PDF version of your document to the correct email inbox (hard copies to physical addresses not recommended) and that you include the correct PO reference. Please click here for more details on what a good invoice looks like for more information.  

We must provide you with an official purchase order or work order BEFORE you commence the supply of any good or service. If you have not received a purchase or work order, do not supply the goods/service. Furthermore, to ensure prompt processing of invoices and to receive payment you MUST quote the purchase or work order number on your invoice.